We collect information in the following ways:

A. Information You Voluntarily Provide

B. Information Collected Automatically

We use information to:

• Operate and maintain the puzzle platform
• Enable multiplayer functionality
• Restore unfinished puzzle progress
• Improve website performance and reliability
• Respond to support requests
• Send email newsletters and notifications (if you subscribed)
• Measure aggregate usage and site performance
• Display advertising on public, ad-supported pages

We do not directly sell your name, contact information, or other sensitive personal information to third parties. However, certain data collected through advertising technologies on public pages of the Service may be shared with advertising partners and could be considered “selling” or “sharing” under some state privacy laws. Users may exercise opt-out rights as described in Section 4.

Jigsaw Explorer uses cookies and similar technologies to operate the Service.

A. First-Party Cookies

B. Analytics Cookies

C. Advertising Cookies (Public Pages Only)

CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive's data usage, click here: https://raptive.com/creator-advertising-privacy-statement

Raptive provides mechanisms for users to opt out of certain data collection and personalized advertising. An opt-out link is available in the footer of our Site.

Note that custom jigsaw puzzles created using our platform never display advertising.

We share information only as necessary to operate the Service, including with:

• Cloudflare (network security and performance)
• AWS and DigitalOcean (infrastructure hosting)
• Photon Engine (multiplayer synchronization)
• RayGun (error tracking)
• Google Analytics (usage analytics)
• MailerLite (email list management)
• Microsoft (email services)
• Raptive (advertising management)

These providers process information either on our behalf as service providers or independently in accordance with their own privacy policies.

We may also disclose information if required by law.

We retain information only as long as necessary for the purposes described in this policy:

• Email subscription information: After unsubscribing, your email address may remain in a suppression list maintained by our email service provider to ensure you do not receive further emails, unless you request deletion.
• Support communications: Indefinitely, unless deletion of communication is requested.
• Error reports: Up to 180 days.
• Multiplayer session data: Up to 90 days of inactivity.
• Analytics data: Up to 14 months.

Jigsaw Explorer is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the United States.

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data under the following legal bases:

• Legitimate interests (such as operating, securing, and improving the Service and enabling multiplayer functionality).
• Consent, where required (such as for advertising-related technologies managed through our advertising partners).
• Performance of a contract, where processing is necessary to provide features you request (such as email subscriptions or multiplayer sessions).

You may have rights under applicable data protection laws, including:

• The right to request access to your personal data
• The right to request correction or deletion
• The right to object to certain processing
• The right to request data portability (where applicable)

To exercise these rights, contact .

Residents of certain U.S. states (including California) may have rights under state privacy laws, such as:

• The right to request access to personal information
• The right to request deletion
• The right to opt out of certain data sharing for advertising purposes

Advertising-related opt-outs are managed through our advertising partner as described in Section 4.

To submit a privacy-related request, contact .

Use of the word "children" in this policy refers to persons under the age of 13 within the United States. Children within the United States are subject to United States law, including the Children's Online Privacy Protection Act (COPPA) and related regulations. Persons outside of the United States may be subject to children's privacy regulations that apply to children up to 18 years of age, depending on a child's legal jurisdiction. Therefore, use of the word "children" in this policy also refers to persons outside of the United States whose age makes them subject to the children's privacy regulations of their legal jurisdiction.

The Service is not intended for use by children, and we do not knowingly collect personal information from children.

This Service displays advertising that performs data collection associated with personalized advertising. Since personalized advertising is not compatible with COPPA, nor compatible with the child privacy regulations of certain legal jurisdictions outside of the United States, children are prohibited from using the Service except in the limited supervised contexts described in Section 2 of Jigsaw Explorer's Terms of Service policy.

Privacy Related to Custom Jigsaw Puzzles

We implement reasonable technical and organizational safeguards designed to protect information handled by the Service. Security measures are reviewed and updated as appropriate for the nature of the platform.

We may update this Privacy Policy from time to time. If changes are significant, we will post an updated version with a revised effective date.

Click here to receive email notices whenever this privacy policy is significantly modified.

If you have questions about this Privacy Policy, please contact:

Jigsaw Explorer
Operated by Carolina Road Media, LLC